Cookie Policy
Jazzcat Ltd ("we", "us", "our")
Last updated: 22 May 2026
1. Introduction
This Cookie Policy explains how Jazzcat Ltd ("Jazzcat", "we", "us", or "our") uses cookies and similar technologies on the Jazzcat website at jazzcat.com and the Jazzcat mobile application (collectively, the "Platform"). It should be read alongside our Privacy Policy and Terms of Service.
By continuing to use the Platform, you consent to the use of strictly necessary cookies as described below. We will only use marketing or optional cookies if you actively opt in.
2. What are cookies?
Cookies are small text files placed on your device by a website or application. They help the site recognise your device and store certain information about your session or preferences. Similar technologies include local storage, session storage, and pixel tags.
3. Cookies and similar technologies we use
3.1 Strictly necessary cookies
These cookies are essential for the Platform to function. They cannot be switched off. They include:
| Cookie or technology | Purpose |
|---|---|
| Cloudflare security cookies | Used for bot mitigation (including Cloudflare Turnstile), load balancing, and distinguishing legitimate traffic from automated abuse. These cookies do not track you for advertising purposes. |
| Session tokens | Issued by our backend infrastructure (Appwrite) to keep you signed in and to maintain your session state as you navigate the Platform. |
| Stripe payment cookies | Set during the checkout process to enable secure payment processing and fraud prevention. |
Strictly necessary cookies are placed without requiring your consent, as the Platform cannot operate without them.
3.2 Marketing and optional cookies
We do not currently use marketing or optional cookies.
If we introduce marketing, advertising, or optional analytics cookies in the future, we will:
- Present a clear consent banner before any such cookies are placed.
- Only set these cookies if you actively opt in.
- Allow you to withdraw your consent at any time through your browser settings or our cookie controls.
- Update this Cookie Policy to describe the new cookies and their purposes.
4. Analytics
We use PostHog (hosted in the EU) for product analytics. PostHog is configured to operate without placing tracking cookies on your device. Analytics data is processed on the basis of our legitimate interest in improving the Platform, in accordance with our Privacy Policy.
5. Managing cookies
You can manage or delete cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device.
- Block all cookies or only third-party cookies.
- Delete cookies when you close your browser.
Please note that blocking strictly necessary cookies may prevent parts of the Platform from functioning correctly. If you block session or security cookies, you may be unable to sign in or complete purchases.
For more information on managing cookies in your browser, visit your browser's help documentation or allaboutcookies.org.
6. Changes to this policy
We may update this Cookie Policy from time to time. If we make material changes — for example, introducing a new category of cookies — we will notify you by email or in-app notification. The effective date at the top of this policy indicates when it was last updated.
7. Contact us
If you have any questions about this Cookie Policy, contact us at:
Jazzcat Ltd
Email: privacy@jazzcat.com
Address: Innovation Centre, The Sussex Innovation Centre Science Park Square, Falmer, Brighton, England, BN1 9SB
Company Registration Number: 16513073